<div id="5d778102_1635862587" class="powr-popup"><strong>Returns Policy</strong></div> <div class="powr-popup"> </div> <p>We gladly accept returns.</p> <p><br />Contact us within: 7 days of delivery<br />Ship items back within: 30 days of deliver</p> <p><strong><em>15% Restocking Fee Apply </em></strong></p> <p><strong>You may return most new, unopened items within 30 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).</strong></p> <p>If the item is not returned in its original condition, ( as you received rolled NOT folded ) the buyer is responsible for any loss in value.</p> <p><strong>You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).<br /><br />If you need to return an item, please <a href="mailto:leather@coolsolution.net">Contact Us</a> with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.<br /><br /></strong><strong>Shipping</strong><strong><em><br /><br /></em>We offer </strong><strong>Free Nationwide Shipping</strong><strong> in all our orders. </strong></p> <p>If you need faster shipping (overnight, express) you must <a href="mailto:leather@coolsolution.net" target="_blank" rel="noopener">Contact us</a> before your purchase. </p> <p> </p> <p class="" data-start="1930" data-end="2081"><strong data-start="1930" data-end="1957">Lost or Stolen Packages</strong></p> <p class="" data-start="1930" data-end="2081"><br data-start="1957" data-end="1960" />Once a package has been marked as delivered by the carrier, it is the customer’s responsibility to ensure safe receipt.</p> <p class="" data-start="2083" data-end="2196">Cool Solution is not liable for lost or stolen packages once delivery is confirmed.<br data-start="2166" data-end="2169" />To prevent loss or theft:</p> <ul data-start="2198" data-end="2371"> <li class="" data-start="2198" data-end="2286"> <p class="" data-start="2200" data-end="2286">Monitor tracking information and ensure someone is available to receive the package.</p> </li> <li class="" data-start="2287" data-end="2371"> <p class="" data-start="2289" data-end="2371">If your area is prone to delivery issues, consider shipping to a secure address.</p> </li> </ul> <p class="" data-start="2373" data-end="2494"><strong data-start="2373" data-end="2428">Report any discrepancies within 5 days of delivery.</strong> Claims made after this period may not be eligible for resolution.</p> <p class="" data-start="2373" data-end="2494">Please track your package and ensure someone is available to receive it. We are not responsible for lost or stolen packages once marked as delivered.</p> <p class="" data-start="2373" data-end="2494"> </p> <p class="" data-start="2373" data-end="2494"> </p> <p><strong>*** International Shoppers</strong> please contact us for a shipping estimate.</p> <p><strong>When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. </strong></p>
